BHM SOP Tracker - Mid Term Review '25

Check out the Mid Term Review of the Board for Hostel Management (BHM) below - an interview with the General and Deputy General Secretaries of the institutes' boards, where we get to know about the status of their visions and their tenure so far.

Interviewed by: Hardik Agrawal, Manshu

Shot, edited by: Manshu

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Take a look at the current status of the SOPs of the General and Deputy General Secretaries of the Board for Hostel Management (BHM).

☑ - finished

☐ - in progress

☒ - not started

☐ - check '*'

Please note: We have reported on the status of the SOPs as communicated to us by the respective General/Deputy General Secretaries. In case you find any discrepancy or inaccuracy in the status, kindly inform us.

General Secretary, BHM - Nimish Duggal

Updated on: 31/10/2025

☐ Guest Room Portal: Develop a portal for real-time guest room availability and bookings, increasing revenue and improving guest room conditions. Integrate this portal into the BHM App for seamless access.

Mess and Food Initiatives: ☐ Expand biometric attendance systems to all 16 hostels and integrate it with the rebate system to ensure automatic cancellation of attendance on rebate days. ☐ Use collected mess data to analyze food consumption patterns, reduce wastage, and explore feasibility for pay-per-meal and non-messing options. ☐ Display individual mess bill ledgers on the BHM App in collaboration with CSC. ☐ Conduct inspections of food outlets at both hostel and institute* levels ensuring hygiene and quality.

Water Quality Improvements ☑ Replace geysers for drinking water with water dispensers due to high TDS levels in heated water. ☐ Conduct lab testing of hostel RO water to assess quality and take corrective measures. ☒ Insulate water pipes and tanks to prevent heating of water in summer and reduce wastage.

☐ Improved Maintenance Portal: Revamp the complaint portal with ERP integration for faster resolutions. And launch an improved maintenance interface on the BHM App.

New Commercial and Service Outlets

☐ Open a salon in SAC with discounted student rates and proper service standards.

☑ Taking action against outlets in the IIT Market area and Staff Canteen for serving substandard food, while simultaneously exploring new and affordable alternatives for the IIT Market and nearby Delhi-16 shops.

☒ Initiate food truck trials at locations like Kumaon-Vindy road and the main Institute Area.

☑ Revamp the Rajdhani outlet area with better ambience and amenities and explore new outlets for that area.

☑ Ensure uniform pricing across juice shops by benchmarking per-ml pricing with external vendors and other IITs.

☐ Mess Bill and Seat Rent Transparency: Ensure full transparency in mess bills by clearly demarcating seat rent and individual cost components in mess bills.

☐ Training Hostel Staff to Reduce Outsourcing: Train mess staff to prepare in-house sweets and snacks, improving quality while reducing dependency on external vendors and reducing mess bills.

Student Well-Being and Community Initiatives

☑ Restart Freshers’ Night at the hostel level at the end of the first month to strengthen hostel culture

☐ Facilitate inter-hostel movement for cultural activities in CCTV-monitored common areas

☒ Conduct fire safety drills in every hostel to enhance emergency preparedness.

☐ Establish non-messing options for students staying on campus for internships and research work in summer.

☑ Continue providing discounted courier services for graduating batches from within IIT with proper administrative approvals.

Food Safety and Mess Regulations

☐ Implement a set of hygiene regulations inspired by FSSAI guidelines across all hostel messes.

☐Establish a cross-hostel audit committee to assess hygiene standards. **

☒ Enhanced PG Room Allocation System: Introduce a more frequent room allocation system to optimize hostel capacity and revenue. Adjust mess bills and seat rent accordingly for better resource management.

* has been conducted at the institute level

** instead of this, an institute-wide committee with a slightly different structure involving central as well as hostel administration has been set up

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Deputy General Secretary, Maintenance Affairs, BHM - Hardik Kumar

Updated on: 31/10/2025

Hostel-level infrastructural initiatives:

☑Install hot and cold water dispensers on each floor to replace outdated heating equipment, improving energy efficiency by eliminating individual heating solutions and reducing reliance on obsolete systems after the cancellation of AMC.

☐ Better Hostel Room Allocation & Booking System: Improve transparency in vacant room allotment and streamline the booking process for fest and conference participants to generate hostel revenue.

☒ Implement centralized thermal management for rooftop water tanks across all hostels by installing sheds to reduce heat absorption in summers, using thermal jackets for year-round insulation to maintain optimal water temperatures, and ensuring uniformity through centralized procurement and installation.

☐ Implement a feedback system where hostel residents can contribute ideas or highlight areas for improvement.

Institute-level infrastructure proposals:

☐ Live Inventory Updates: Enable real-time status checks for maintenance requests and stock availability, reducing delays and improving accountability. Develop a real-time demand and supply tracking system in the BHM app, ensuring complete transparency in administrative inventory for hostel supplies like cleaning essentials (glass cleaners, floor cleaners, etc.), furniture, and electrical items.

☐ Include the BHM body in the Licensing Committee to ensure active participation in vendor licensing and outlet approvals, enabling better regulation of infrastructure and food outlets inside hostels while advocating for quality assurance in vendor contracts for mess, canteens, and other student services.

☐ Setting up an electronic accessories shop in campus premises to help the student needs

☐ Encourage wider student participation in agenda-setting and execution, ensuring broader representation in maintenance decisions.

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Deputy General Secretary, Mess Affairs, BHM - Vanshita Jindal

Updated on: 31/10/2025

Digitalization:

☐ Implementing Biometric throughout all the hostel messes, possibility of introducing non messing through it, reducing food wastages, maintaining attendance of all the students, reducing unauthorized usage

☒ Improving rebate system by disabling it by integration with ERP or BHM app.

☑Mess Bill Decrease: Introducing non-messing, more vendors for fruits and veggies for competitive pricing, promoting in-house preparation of sweets and snacks, reducing food wastages, regularly conducting supply cell meets to update prices, creating an all vendors list (mess, sports, cult, etc) with their listed comparative prices.

☒ BHM App: Integrating Night mess data, receiving feedbacks and reviews of night messes all across the institute on the app, regularly and mandatory update of Minutes of Meeting there within 14 days of meet, allowing mess bill components to be shown there to increase transparency of mess bill.

Outlets and Night Messes-

☒ Introducing Yoga mess in campus for Satwik Bhojan, more outlets for non-veg in campus inspired by other IITs

☐ Balancing cost and hygiene, mandatory hygiene report by HWC of their respective night messes twice a semester, reviewed by an insti wide “Night Mess Committee” dedicated to review Night Messes standards.

☑ More inclusion of each part of BHM in Board by taking atleast one Training and Orientation session at the beginning of the tenure